terrible service very slow and then end up sending me the wrong product!
Tanggapan dari pemasok:
Hi dear, firstly, i apologized for any inconvenience caused by this order.
For this order, I think we've been talking about capsules all along. here capsules mean is filled with powder, and the black seed oil you mentioned is an ingredient, not an oil product, for the oil product, we have always referred it to softgel capsules. So we didn't send you wrong product. And before producing we have sent the picture for your confirmation.
And when you said there are problems of the product, and we actively cooperated with you to find a solution.I have communicated with my boss and we agreed to refund half of the product cost to you. Next time you have new requirements, we will fully support you, hoping we can continue cooperation in the future, earn money together.
23 Apr 2025